Plain-English guides for practice managers and clinicians.
The questions we get most from GP surgeries, PCNs, clinics and therapists, answered with detail, no marketing speak. Written by our clinical team and the practice managers who help us check what really helps. New posts roughly once a fortnight.
My Surgery Website is closing: what your practice needs to do before March 2027
Support ended 1 September 2026, hosting ends 31 March 2027. What to check in your agreement, what your practice owns, the eight questions to ask any provider, and a realistic timetable.
9 min read · Dr Nitin Shori · 6 October 2026
ComplianceThe NHS GP website rules most suppliers quietly ignore
Six menu items, News out of the menu, no pop-ups, tasks instead of prose, and the clinical safety question to ask about your contact form. A checklist you can run in ten minutes.
7 min read · Dr Nitin Shori · 6 October 2026
SwitchingThe MySurgeryWebsite renewal trap, what practice managers wish they'd known
Why MSW renewal prices creep up year on year, what your contract actually says, the hidden cost of staying, and three things to do this month if you want out.
9 min read · Practice Digital clinical team
ClinicsCliniko vs Jane vs Practice Digital, a clinic owner's decision guide
A practising clinician's side-by-side of Cliniko, Jane, Semble and Practice Digital. Per-head vs flat-fee, what each does well, and how to choose in fifteen minutes.
12 min read · Practice Digital clinical team
AestheticsAesthetic clinic website compliance checklist 2026
Three regulators (MHRA, ASA, CQC), two voluntary registers (JCCP, Save Face) and one piece of legislation. The ten-point checklist for an aesthetic-clinic website that doesn't get you in trouble.
11 min read · Practice Digital clinical team
ComplianceWhat the NHS England benchmarking tool actually checks (and why most GP websites fail)
A line-by-line walk-through of the NHS benchmarking tool, what scores well, what fails, and the five most common gaps we find when auditing GP surgery websites.
12 min read · Practice Digital team
OperationsHow to switch GP surgery website providers without disrupting patients
The practical playbook for moving from MySurgeryWebsite, iatro, Silicon Practice or any other provider. Timeline, what your PM has to do, how to handle DNS, when to tell patients.
10 min read · Practice Digital team
Welsh Language Standards for GP surgery websites: a practical guide
What the Welsh Language Standards actually require of a GP surgery website, and how to comply without spending three months on translations.
In drafting
WCAG 2.2 AA for GP practices: the practical accessibility checklist
The Public Sector Bodies Accessibility Regulations apply to your NHS GP website. Here's what conformance actually looks like in practice.
In drafting
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